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Alignment in Views

It is commonplace that views are not aligned in the corporate environment. The challenge is about how to deal with it. It is particularly testing when the decision-making process involves a matrix kind of organizational setting.

But diversity in opinions in itself is not a bad thing at all. Quite the contrary. Indeed James Surowiecki argues in "The Wisdom of Crowds" that group intelligence with individually minded people acting independently always beats individual intelligence. That's how the stock markets supposedly work, for example. In a company setting, however, people are not supposed to act independently of each other. They have to collaborate for some common courses. The challenge of aligning views is always there.

There aren't too many ways for people to face it. They simply have to talk things over, by arguing and compromising, or just submitting to a higher order without questioning. To be able to cut one's view across all diversity is more an art than just practice - not only about what to say, but how to say it, who to say it to and when to say it. But that doesn't preclude commotion. Although harmony should always be aimed for, one needs to be prepared to shock the audience when the gap of value perception is too huge.

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